Q: My new D9865 Receiver I ordered showed up today, what do I do next?
A: First your receiver needs to be hooked up to your dish. There are two options to hook it up.
1) (Master Operation using ortho feed) Connect Horizontal LNB to port 1 and Vertical LNB to port 2 on our DISEQC switch order here. Connect Output to LNB in on D9865 receiver.
2) (Slave Operation using Servo Feed and 4DTV or Analog Master receiver) Using our Slave Kit order here connect using this diagram.
Connect the HDMI or other connection to your TV. Plug in and power on receiver.
Next you need to program your receiver. You will need to Download our Quick Tips Startup Guide and follow the directions. If you ordered our Optional Data Preload service your receiver will have many channels already programmed in. You can add more or new channels by following the directions watching our video here.
Once you have channel groups programmed in and receiving a lock condition you can start enjoying your new receiver. FTA channels can be enjoyed right away. To authorize your Rainier Satellite Subscription TV package (if ordered) you need to follow the steps here.
Answers to signal reception problems and many other questions can be found at our Customer Information Center Database Here. Please consult our CIC database library first before calling technical support, many questions can be answered there. If you need additional help contact our tech support phone center at 509 477-9270.